Returned my MacBook Air M2 at an Apple Store

After returning my device I which I had purchased using cash I was informed that they would be mailing a check to my house as the purchase was for $1058.94. I’m not sure when it was going to be sent out or any details regarding how this works and the customer service representative had never heard of this being done either. So I’m trying to find out who or how to get a status update in regards to the check that’s supposed to arrive in the mail. Here is all I received after returning the laptop less then 10 days after purchasing it. Which doesn’t tell me anything besides refund via check in the mail.

MacBook Air (M2, 2023)

Posted on Jan 4, 2025 8:47 PM

Reply
3 replies

Jan 4, 2025 9:12 PM in response to Chaosdragon915

Chaosdragon915 Said:

"Returned my MacBook Air M2 at an Apple Store: […]I’m trying to find out who or how to get a status update in regards to the check that’s supposed to arrive in the mail. […]Which doesn’t tell me anything besides refund via check in the mail."

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Thank you for the screenshot.


About Refunds:


A. Up to a 30 Day Wait:

Note that refunds can take up to 30 days to be received. This is something you would have agreed to, upon opening an Apple Account.


B. Check your Return Status:

This link is not for computer and device returns, but rather content and app returns Check the Status of a Refund for Apps or Content that you Bought from Apple - Apple Support


C. No Success?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

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Returned my MacBook Air M2 at an Apple Store

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