I purchased a new Macbook Pro based on a trade-in value of $240. I sent my 2018 in good, working condition to see a $40 value, saying there was a scratch. I had it returned to find no dings or scratches. What a racket. How do they get away with this? Guess they hope people won't go through the hassle of asking for their computer back.
[Re-Titled by Moderator]
MacBook Pro 14″, macOS 15.0
artsyfartsyme wrote:
I purchased a new Macbook Pro based on a trade-in value of $240. I sent my 2018 in good, working condition to see a $40 value, saying there was a scratch. I had it returned to find no dings or scratches. What a racket. How do they get away with this? Guess they hope people won't go through the hassle of asking for their computer back.
[Re-Titled by Moderator]
Certainly heard this scenario before...
You can submit your Apple Feedback here: Product Feedback - Apple
Contact the corporate office Contact - How to Contact Us - Apple
You are always better off selling it locally on your time.
ref: What to do before you sell, give away, trade in, or recycle ...
Maybe this user over here would be interested in buying it:
laptop screen failure (MacBook Pro 2018) … - Apple Community
Discrepancy in trade-in value for Macbook Pro
