Padlock preventing macOS Recovery mode

I want to restart my macbook and I get a lock when I press command+R



[Re-Titled by Moderator]

Posted on Jan 5, 2025 5:55 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2025 9:16 AM

Yordanissnng wrote:

I want to restart my macbook and I get a lock when I press command+R


[Re-Titled by Moderator]



Lock icon


If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue.



If you forgot your firmware password—


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider ( Find Locations )


Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.






1 reply
Question marked as Top-ranking reply

Jan 6, 2025 9:16 AM in response to Yordanissnng

Yordanissnng wrote:

I want to restart my macbook and I get a lock when I press command+R


[Re-Titled by Moderator]



Lock icon


If your Mac is using a firmware password, the lock icon appears when you try to start up from another disk or volume, such as an external drive or macOS Recovery. Enter the firmware password to continue.



If you forgot your firmware password—


If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider ( Find Locations )


Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.






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Padlock preventing macOS Recovery mode

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