iPhone 14 Pro Max not showing up in Finder on iMac
My husband and I have 2 iPads and 2 iPhones between us, all the devices show up in finder on the iMac and back up no trouble except my iPhone 14 Pro Max. IMac is a late 2012 on the latest version of Catalina as there are no further updates for the Mac.
I want to update iPhone to iOS 18 but I won’t do this until I have backed it up to the Mac (don’t use iCloud). The weird thing is that when I first got the phone it backed up no trouble at all but somewhere along the way, either after an update or something, it has stopped being recognised by Finder. I have tried different cables (all data enabled) and I have checked the system usb to see if it’s there and it is. It charges when plugged in and tells me there’s an iOS update available but it will not appear in finder so that I can create a back up. I have read so many peoples comments on the community and tried all the various workarounds, even turning off my old Apple Watch, series 2. Does anyone have any idea how to get past this? I have been into Apple stores and asked and on chat. It has to be something simple because the iMac backs up the other devices without a problem. I have also plugged my iPhone into the Apple stores’ laptop and it shows up straight away and the ‘trust’ ’don’t trust’ pop up appears! Can anyone help please, I am scared to update without a back up first! I have posted this question on the iPhone forum, they suggested posting it on the Mac forum. Thank you.