The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I dropped my phone and my back glass shattered really badly ( for reference I have a magnet on the back of my phone case ) And now my sim dosent work and my Bluetooth is spotty
iPhone 13 Pro, iOS 18
Make an appointment at the Genius Bar or take it to your local authorized service provider and get it fixed/replaced or buy a new phone.
We have no magic words that will fix broken hardware.
OK. This is a user to user only forum. Your phone is damaged. You need to get it fixed or buy a new phone. Schedule an appointment at your Apple Store Genius Bar for service options and costs.
Genius Bar Reservation and Apple Support Options - Apple
back glass broken sim dont work
