Hello,iPhone users. I’m a convert from Samsung running into a few glitches. Right now I’m attempting to send a video in Messages I’m told I need to connect to WiFi, but when I go to my settings l see I am connected. I’ve disconnected and reconnected but get the same message. Can someone help me, please?
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18
Things to check:
Run SpeedTest app or equivalent website and see if you actually do have a connection.
If you do have a connection, do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.
If you don’t, the problem is most likely your router:
Finally, does it say you need Wi-Fi specifically, or an internet connection? You need to have Cellular Data enabled to send images using MMS, even if you have a Wi-Fi connection.
Things to check:
Run SpeedTest app or equivalent website and see if you actually do have a connection.
If you do have a connection, do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.
If you don’t, the problem is most likely your router:
Finally, does it say you need Wi-Fi specifically, or an internet connection? You need to have Cellular Data enabled to send images using MMS, even if you have a Wi-Fi connection.
WiFi connection issue on iPhone despite being connected
