Verification Failed - Error message after receipt of new Recovery Key

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Verification Failed - Error message after receipt of new Recovery Key

On my iPhone 13 Pro with latest iOS 18.2.1 update (01/07/2025) I consistently get a "Verification Failed, Your recovery key is incorrect" error message. This keeps happening after getting a new Recovery Key and repeatedly checking input and even using the text scan option. I carefully triple-checked the updated Recovery Key codes after every reissue. All the refreshed Recovery Key Codes illicit the same "Verification Failed, Your recovery key is incorrect" error message. My VPN is turned off and I am on my home WiFi with > 100 mbps. How do I resolve this as the error messages are not correct?

iPhone 13 Pro, iOS 18

Posted on Jan 7, 2025 12:43 PM

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Answer 1

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Chattanoogan

Level 7

32,030 points

Jan 9, 2025 6:51 AM in response to Texomen69

Regret delay in responding.

Obviously a possibly malfunctioning recovery key is not something to be trifled with.

I’d perform a full power-off reset of all devices … and upon restart ensure that your phone has a “solid” connection to the internet.

If you have other Trusted Devices on the same Apple Account, ensure that they too are powered-up and online.

If you STILL have the inability to successfully change your recovery key; I’d suggest turning “off” the Recovery Key.

Verify that all devices sync and “agree” that it’s “off” …

… then try turning Recovery Key back “on.”

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Answer 2

Jan 7, 2025 12:50 PM in response to Texomen69

To be clear, these errors are occurring when you are manually re-entering the “new” key as the final step in obtaining a new key ???

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Answer 3

Texomen69 Author

Level 1

4 points

Jan 8, 2025 7:58 AM in response to Chattanoogan

The error messages appear after every new key code entry method: both manual and text scan.

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Verification Failed - Error message after receipt of new Recovery Key

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