Apple TV Movie and its information is in incorrect language.

Hi

Movie Away: https://tv.apple.com/us/movie/away/umc.cmc.ebll0alzro76he2uwfujpzv1

Original Audio: Latvian, Latvian (Latvia), English, Japanese

Subtitles: English (United States) (SDH)


There is actually no spoken language in the movie AFAIK, BUT - there are textual descriptions displayed between the movie chapters and they are in RUSSIAN.

All the metadata is in russian

This is not an issue with any of my personal settings.

Who is responsible and can/should fix this - Apple, content publisher, someone else?

Posted on Jan 7, 2025 1:02 PM

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3 replies

Jan 8, 2025 6:42 AM in response to Snacol

Movie Away: https://tv.apple.com/us/movie/away/umc.cmc.ebll0alzro76he2uwfujpzv1
Original Audio: Latvian, Latvian (Latvia), English, Japanese
Subtitles: English (United States) (SDH)
attachment/3c3784c8-c942-463a-935c-07f22517932b

This information applies to users with an Apple Account set to the US. Each country will have its own Store, with its own (usually localized) copy of movie content. User in other countries may see other information details on this movie. Is your Apple Account set for the US? I guess not, as the US doesn’t have a 16+ rating.

Your device settings have no influence on that. Only the country for the account matters for this.


Please note that the Original Audio specification is intended to apply to the source material, not to what is offered in the Store movie per se, as that would be listed separately under Audio (where applicable). E.g. some movies may be available as dubbed only, thus differing between Original Audio and Audio.


There is actually no spoken language in the movie AFAIK …

I agree: mentioning any audio language is odd for such movies. Even though video title cards and other in-video text may be language specific.


… BUT - there are textual descriptions displayed between the movie chapters and they are in RUSSIAN.
All the metadata is in russian
This is not an issue with any of my personal settings.
Who is responsible and can/should fix this - Apple, content publisher, someone else?

For errors in the metadata, you may give feedback through: Feedback - Apple TV App - Apple

Jan 8, 2025 7:44 AM in response to Urquhart1244

My region is set to Latvia. In Latvian store https://tv.apple.com/lv/movie/away/umc.cmc.ebll0alzro76he2uwfujpzv1 the title for trailer is also in russian. That seems to approve what you've said, but this is still wrong - it should be either in Latvian or English, not russian.


The feedback form doesn't look like it is intended for such content reporting, but maybe hopefully I'm wrong. I'll submit my feedback.

Thank you for the information @Urquhart1244!

Jan 8, 2025 8:44 AM in response to Snacol

The feedback form doesn't look like it is intended for such content reporting, but maybe hopefully I'm wrong. I'll submit my feedback.

There are a limited set of feedback forms, and I believe this one is the best fitting for this issue. Anyway, the submitted form will be evaluated by a human reader, and forwarded to the appropriate team within the organization.

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Apple TV Movie and its information is in incorrect language.

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