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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
iPhone 15 Pro Max does not see any Sim or eSIM, after 18.1 update. New update 18.2.1 doesn’t fix it and still my phone can’t see any sim. I did everything from internet I could nothing worked
[Re-Titled by Moderator]
Take it to an Apple Store or authorized service provider in the country where it was originally sold.
Many Apple services are currently unavailable in Russia due to sanctions placed on the country.
Have you contacted your cellular services provider? Generally, issues with SIM cards or eSIMs are resolved through the carrier.
If you get an alert that says Invalid SIM or No SIM Card installed, follow the steps in this support article: --> If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad - Apple Support
Please follow this path,
iPhone > Settings > General > About > Model Number > ?? Then tap Model Number to see Part Number.
I did everything from this site nothing works
Yea of course they say the sim is activated they put it in another phone and it works and that’s it
What country are you in? What model and part number iPhone do you have?
Russia, what does part number means?
MU6T3AH/A as I understand it’s Bahrain Kuwait region
It’s Middle Eastern, but not UAE. The carrier you’re using may not support all the bands, if any used in Russia. You can try another carrier, but it may also need service.
Russia
iPhone 15 Pro Max does not see any Sim or eSIM after iOS 18.1 update
