New iPhone 16 factory reset itself without me touching it

I got a new iPhone for Christmas, iPhone 16 previous one iPhone XR. Ive had it for a few weeks and it’s been working great until now. It randomly factory reset itself overnight and it looks like it wiped the phone without me even touching it. It let me sign in with my Apple ID but it wants me to transfer the SIM card information to eSIM a second time. I tried doing the same as before and using my old phone but now it’s saying it’s not supported. Unsure on why it even reset itself and why it’s wanting me to transfer data a second time.

iPhone XR, iOS 18

Posted on Jan 8, 2025 2:51 PM

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1 reply

Jan 12, 2025 11:31 PM in response to Reuben_iphone

While smartphones themselves can't harbor malicious intent, we must actively fortify their defenses. Tighten your device settings, be mindful of how you sync, and protect your digital treasure trove by safeguarding sensitive information with your loved ones. Don't underestimate the power of simple security measures. Employ strong passwords, enable two-factor authentication, and regularly update software.


 However, the vulnerabilities lie in our usage and connectivity. Unsecured settings, careless syncing, and oversharing sensitive information can transform this innocuous device into a Trojan horse for attackers. Vigilance is key.


If you feel an unauthorized person/app is remotely using, controlling or monitoring your device, then that is possible only if you have done one or more of the following Don'ts...


  1. Don't hand over an iPhone to kids or to a stranger without Enabling Guided Access
  2. Don't share Apple IDs
  3. Don't Jailbreak
  4. Don't share sensitive information pertaining to your device
  5. Don't give in to Phishing
  6. Don't plug in your device in Airports and Public places through third-party cables and trust the device. Beware of Juice Jacking. (Especially in India)
  7. Don't leave your iPhone unlocked and unattended in public places like offices, schools, malls, etc.


If one of the above is true then quickly change the Apple ID Password and Return iPhone settings to their defaults.



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New iPhone 16 factory reset itself without me touching it

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