iPhone 14 Pro Max stuck on white screen
I woke up to my phone screen completely white after I simply just put it for charging the night before. I have been careful with my phone, and have not dropped it or anything. I tried resetting my phone, but instead the emergency alarm would start blaring. After doing some research it seems as though the new software update is not correctly formatted for older models which is why I had refrained from updating my phone, however I believe it did go through the software update last night. After taking it to the apple store for further inspection, I was told it was probably due to dropping it which is definitely confusing and had to spend 370 to get it fixed. Could anyone tell me what is wrong?
[Re-Titled By Moderator]