iPhone Stuck on White Screen


My iPhone 13 Pro Max was experiencing issues where the display was flashing. After updating it to iOS 26, which was what I was instructed to do, the screen turned white completely, although the screen was responding to my touch. I force restarted it, which didn't work after multiple attempts. While it was in recovery mode, I updated it by connecting it to a Mac, which didn't work as well. I then tried restoring it, which worked, but the screen turned white once I finished setting it up. Is this a problem regarding the iOS 26 software update? Are there any possible ways I can fix this at home?

Thanks in advance to the Apple Expert who answers my question.


[Edited by Moderator]

iPhone 13 Pro Max

Posted on Oct 4, 2025 3:39 AM

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Question marked as Top-ranking reply

Posted on Oct 4, 2025 4:13 AM

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

1 reply
Question marked as Top-ranking reply

Oct 4, 2025 4:13 AM in response to MinionsForBananas

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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iPhone Stuck on White Screen

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