How can I fix software update issues on my MacBook Air?

I have tried several times unsuccessfully to to software updates and keep getting Authentication Failed...no explanation or answer as to why



[Re-Titled by Moderator]

MacBook Air, macOS 14.6

Posted on Jan 9, 2025 7:22 AM

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Question marked as Top-ranking reply

Posted on Jan 9, 2025 7:42 AM

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.


Can you complete the updates while booted in safe mode?

Does the same thing happen while in Safe mode?


You can exit safe mode by restarting your Mac normally, then reevaluate the problem.

4 replies
Question marked as Top-ranking reply

Jan 9, 2025 7:42 AM in response to Anenka

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in safe mode.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and temporarily disables third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.


Can you complete the updates while booted in safe mode?

Does the same thing happen while in Safe mode?


You can exit safe mode by restarting your Mac normally, then reevaluate the problem.

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How can I fix software update issues on my MacBook Air?

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