iPhone 13 heating and hanging after iOS 18.2.1 update

After updating ios 18.2.1, My iPhone 13 is hanging and facing heating issue.

Please resolve the issue



[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Jan 10, 2025 12:14 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2025 4:13 AM

Some activities such as charging or a lot of computational activity (e.g., video), generate heat. Some warmth is to be anticipated.* "Keep your iPhone, the power adapter, and any wireless charger in a well-ventilated area when in use or charging."** Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support


Consumers want newer device models with larger batteries (= more energy to be lost as heat) and faster charging. This means more heat is released over a shorter period of time, resulting in higher temperatures. If you do not like this, use a lower wattage charger which charges more slowly.


In terms of usage, changes in software such as upgrades may introduce new features which may add to power drain and heat generation. Check Settings > Battery to see if there are apps running that use a lot of power. If there are, decide if you can turn off a service such as Settings > General > Background app refresh when an app is in the background, or Settings > Privacy > Location Services. Read this support article to learn about the battery health feature —> iPhone battery and performance - Apple Support


If you have just updated system software, read posts about indexing in this thread: iPhone 15 overheating - Apple Community

An iOS update may require subsequent reorganization of files and a short term increase in heat and battery drain until the task is done. Wait a few days and see if the issue persists.


If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support

**Section about "Prolonged heat exposure" in this support article --> Important safety information for iPhone - Apple Support



2 replies
Question marked as Top-ranking reply

Jan 10, 2025 4:13 AM in response to Hitesh7689

Some activities such as charging or a lot of computational activity (e.g., video), generate heat. Some warmth is to be anticipated.* "Keep your iPhone, the power adapter, and any wireless charger in a well-ventilated area when in use or charging."** Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support


Consumers want newer device models with larger batteries (= more energy to be lost as heat) and faster charging. This means more heat is released over a shorter period of time, resulting in higher temperatures. If you do not like this, use a lower wattage charger which charges more slowly.


In terms of usage, changes in software such as upgrades may introduce new features which may add to power drain and heat generation. Check Settings > Battery to see if there are apps running that use a lot of power. If there are, decide if you can turn off a service such as Settings > General > Background app refresh when an app is in the background, or Settings > Privacy > Location Services. Read this support article to learn about the battery health feature —> iPhone battery and performance - Apple Support


If you have just updated system software, read posts about indexing in this thread: iPhone 15 overheating - Apple Community

An iOS update may require subsequent reorganization of files and a short term increase in heat and battery drain until the task is done. Wait a few days and see if the issue persists.


If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support

**Section about "Prolonged heat exposure" in this support article --> Important safety information for iPhone - Apple Support



Jan 10, 2025 12:31 AM in response to Hitesh7689

Three basic troubleshooting steps to perform (test after each attempt):


A) Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


B) If you can, check your battery status in Settings>Battery>Battery Health & Charging>Maximum capacity. If it is close to 83-80%, have it replaced as soon as possible, since it might have unpredictable behavior.


C) If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS (the latest available/supported by your device model). To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPhone 13 heating and hanging after iOS 18.2.1 update

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