Photoshop 25 installer not "reacting" on sequoia

I am trying install Photoshop on sequoia, I download the installed dmg form Adobe and open it on my mac, I follow instructions and when I am prompted to "double the folder to install Adobe Creative Cloud and I Photoshop" –and I do so– nothing happens... What else could I do? Any ideas?

MacBook Air 13″, macOS 15.1

Posted on Jan 10, 2025 6:58 AM

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Posted on Jan 10, 2025 7:47 AM

You're part way there. The only app that can be downloaded as a .dmg from Adobe is the Creative Cloud app.


Once you install that, then you can choose to install Photoshop. Like all other titles directly from Adobe, the CC app controls all installs and uninstalls. You cannot get individual app .dmg downloads.


I did as much checking on that as I could, too. The CC app has no option to download storable .dmg images of their apps. Logging into my account on Adobe's site results in the same thing. The one and only item with a download button is the Creative Cloud controller app. All others say Open on Desktop if already on your Mac, Install if it's part of your current CC plan but not currently installed, or Free Trial / Buy if not part of your current subscription fee.

59 replies

Jan 10, 2025 8:54 AM in response to dialabrain

I don't blame you. Though Adobe is very good about not trapping you into a subscription you don't want.


I had downloaded Illustrator (after first having to agree to pay for it after 30 days) because I wanted to find an option in it I couldn't recall existed. The idea was to compare it to Affinity Designer 2. Yup, Illustrator has a function to search for a specific font in a document and change it to any other font, point size or whatever you want. Fast and easy. AD2 can sort of do it, but requires a very complex and convoluted series of paragraph styles.


Had Illustrator installed for two days, then went to the provided link to cancel it.

Jan 11, 2025 6:11 AM in response to dialabrain

You are right the installation then starts up, but it also stops on my end:


I have serached on teh internet and it says this:


"When you launch a Creative Cloud application, a configuration error (Error 1, Error 15, or Error 16) is displayed, which prompts you to uninstall and then reinstall the product. The error occurs when permissions to application folders (Adobe PCD and SLStore) are set incorrectly."


Any idea what this is pointing toward?





Jan 11, 2025 9:16 AM in response to dialabrain

Oh, cripes, yes! Our very first device was a dial-up modem that you had to partially manually control. You called a bulletin board with your regular phone, waited for the connection noise from the host modem, then flipped a switch on our modem so it could take over the line.


And it had a - whoo-hoo! - speed switch on it. You could chose 120 bps, or flip it to the astonishing 300 bps settings. Yowza!

Jan 13, 2025 8:49 AM in response to dialabrain

I think that's one of those sayings that doesn't hold water.

Without a doubt. It just popped into my noggin. 🙂


We'd had many cats over the decades and our last one passed on from old age some years ago. But no more pets for us. We want to be able to travel, go out for a weekend, etc. without having to find a pet sitter. And the house is so much cleaner without cat hair literally everywhere. Sometimes I would swear in sealed containers.

Jan 19, 2025 1:59 PM in response to MarieReigFlorensa

Once Creative Cloud has been installed in my computer I've been able to successfully install Photoshop App selecting it within Creative Cloud App menu and using the "Install" button, as you suggested.


And then "magic" has happened : ) FINALLY I've been able to open Photoshop. Yeah!!!!!



I could never have made it without you. You helped me understand and gave me the courage to try and try and try.

Thank you soooooooo much for your generous support and insights.

My heart is sooooooo happy.

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Photoshop 25 installer not "reacting" on sequoia

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