Apple Pay declined on iPhone

Do I go to the bank or call Apple when my payment is declined?


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iPhone 14 Pro, iOS 18

Posted on Jan 10, 2025 8:36 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2025 8:56 AM

Apple Pay can’t be declined unless the merchant doesn’t offer the service. Payment methods (credit cards and debit cards) are declined.


When a payment method is declined, it’s your bank that declined the transaction. Apple is not a bank and cannot approve or decline transactions.


Please contact the bank that issued the payment method you used. If they don’t see the decline, it’s a merchant issue.

1 reply
Question marked as Top-ranking reply

Jan 10, 2025 8:56 AM in response to ChinaCatS

Apple Pay can’t be declined unless the merchant doesn’t offer the service. Payment methods (credit cards and debit cards) are declined.


When a payment method is declined, it’s your bank that declined the transaction. Apple is not a bank and cannot approve or decline transactions.


Please contact the bank that issued the payment method you used. If they don’t see the decline, it’s a merchant issue.

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Apple Pay declined on iPhone

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