Fingerprint on my iPhone 6s suddenly stopped working

my fingerprint on my iPhone 6s suddenly stopped working. When I tried to reset to know why it keeps telling me that I am unable to actively fingerprint. Please what can I do to rectify this?



[Re-Titled by Moderator]

iPhone 6s, iOS 15

Posted on Jan 10, 2025 5:11 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2025 5:37 PM

See this link for help, but to be honest, you have a very old phone, and hardware can eventually fail on older devices --> If Touch ID isn't working on your iPhone or iPad - Apple Support


If nothing helps, then the next step would be to schedule an appointment at your Apple Store Genius Bar for service options. Investing any money in a phone released 10 years ago, in 2015, which cannot run the latest iOS versions wouldn't be a good investment. It would be better to buy a new iPhone or at least a much newer, more modern iPhone.

1 reply
Question marked as Top-ranking reply

Jan 10, 2025 5:37 PM in response to MiaBraut

See this link for help, but to be honest, you have a very old phone, and hardware can eventually fail on older devices --> If Touch ID isn't working on your iPhone or iPad - Apple Support


If nothing helps, then the next step would be to schedule an appointment at your Apple Store Genius Bar for service options. Investing any money in a phone released 10 years ago, in 2015, which cannot run the latest iOS versions wouldn't be a good investment. It would be better to buy a new iPhone or at least a much newer, more modern iPhone.

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Fingerprint on my iPhone 6s suddenly stopped working

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