My fingerprint isn’t working to unlock my phone and apps

My fingerprint is not working on my home button to open several apps can I change it and how

iPhone SE, iOS 16

Posted on Oct 23, 2023 8:08 AM

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1 reply

Oct 24, 2023 9:49 AM in response to Caregiver4

Hello Caregiver4,  

Welcome to the Apple Support Communities.  


Start with these troubleshooting steps if Touch ID is not responding as you would expect: If Touch ID isn't working on your iPhone or iPad.


It may also help to update and restart your device:



Please contact Apple Support directly if you continue to notice issues as service may be required: Apple Support


All the best! 

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My fingerprint isn’t working to unlock my phone and apps

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