Over Billed for Apple Music

Hello Apple,

Trust this message meets you well?


I had initially subscribed for the individual Apple Music plan but then switched to the family plan but I still get charged on both plans which shouldn’t be. Kindly review this and discontinue the individual plan.


I also should be compensated for being charged twice as it shouldn’t be that way.


I await your response.

Thank you.

Posted on Jan 11, 2025 1:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 11, 2025 7:19 AM

You're not communicating with Apple when you post in the Community. Apple support or customer services representatives do not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share. So no one here has any access to your account to do anything about your problem. Contact Apple Support:


Choose your country or region - Official Apple Support


Regards.


1 reply
Question marked as Top-ranking reply

Jan 11, 2025 7:19 AM in response to loveth91

You're not communicating with Apple when you post in the Community. Apple support or customer services representatives do not participate in these forums. We're all just fellow users, helping out as we have time and knowledge to share. So no one here has any access to your account to do anything about your problem. Contact Apple Support:


Choose your country or region - Official Apple Support


Regards.


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Over Billed for Apple Music

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