Face ID and password not working on my iPhone

Face ID & passcode issue


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 18

Posted on Jan 11, 2025 8:26 PM

Reply
3 replies

Jan 11, 2025 8:38 PM in response to MoSenghorng

There may be something wrong with your TrueDepth camera. Please view the following articles. ⇢


If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support


If the above doesn’t help, please make a reservation at your nearest Apple Store or Apple Authorized Service Provider for diagnostics. ⇢


Genius Bar Reservation and Apple Support Options - Apple

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Face ID and password not working on my iPhone

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