MacBook Pro M2 14' Cracked for no apparent reason - No coverage

benjamusico wrote:

As many users posted, my MBP 14'2023 screen cracked for no apparent reason. It was on my desk, overnight. First some black lines appeared, the same day the whole screen went black. I had to take it to an authorized in Salvador (Brazil) and they quoted USD 1300 for repair. Honestly, this expensive and fragile brand ruined my life. I spent a lifetime saving to buy it for working and now this happens with out any reason, I didn't even take it out from home. It was in an Incase Hardshell they sell on AppleStore, on a desk.

There many people around the world going through the same situation. I am pretty sure this screens are faulty. How should we proceed to make apple replace our faulty/extremely fragile monitors?

I'm aware there are some models they admit being faulty and fix for free. How can we get together and report MPB 14' screens?

There is no service program for < MBP 14'2023 >

however you can submit your Apple Feedback here: Product Feedback - Apple

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

Get your mac repaired and how much will it cost

Mac Repair and Service - Apple Support

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support