MacBook Pro 2022 M2 Restarting Issue

Hello everyone,

I’m experiencing a strange issue with my MacBook Pro 2022 (M2). Whenever I hold the device, it restarts suddenly. I’ve noticed that it seems to happen when I apply pressure to a specific point under the backplate, (in the middle approximately).


I took the device to the Apple Store since I have AppleCare+. They ran diagnostics and told me there’s no problem with the hardware, so they couldn’t do anything at the moment. They did offer to keep the device for 72 hours for deeper diagnostics, but I wanted to check here first.

Has anyone encountered this issue before? Any suggestions on what might be causing this or how to resolve it would be greatly appreciated.

Thank you!

Posted on Jan 12, 2025 5:49 PM

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Jan 12, 2025 6:12 PM in response to rayen82

"MacBook Pro 2022 M2 Restarting Issue: [...]I took the device to the Apple Store since I have AppleCare+. They ran diagnostics and told me there’s no problem with the hardware, so they couldn’t do anything at the moment. They did offer to keep the device for 72 hours for deeper diagnostics, but I wanted to check here first."

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Apple Restarting Issue:


A. Create a New Administrator User:

For troubleshooting purposes only, create a new Administrator user, and see if you get this issue. If so, then it is an issue with the entire Mac. If not, then it is an issue with the current user.


B. Take to an AASP:

Apple didn't see anything. But where exactly are you touching this when this occurs? If there is any lumping on the bezel or case, then there may be a corroding battery. You may want to take it to an AASP (Apple Authorized Service Provider), and see what they have to say on this. It almost seems the bezel or case is impressing on the power button (wherever so). Go here to find an AASP: Find Locations


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MacBook Pro 2022 M2 Restarting Issue

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