iPhone 13 Pro Max - After update IOS 18.2.1 - screen went white.
Writing for a colleague who's iphone 13 Pro Max - after required update to latest ISO 18.2.1 - upon auto restart - screen went white and not able to use. Went to iBox - Apple Premium Partner (https://ibox.co.id/catalog/promo-npi-apple-watch-10-1716?gad_source=1&gclid=EAIaIQobChMI-aiCodbxigMVp6RmAh0KJgyREAAYASAAEgKd5fD_BwE&q=Promo&sort_by=paling_sesuai&utm_campaign=ibox-ads-sem-trf-npi-apple-watch-10-dec24&utm_medium=paid&utm_source=googlesearch) - after checking the devise - was informed to changed the screen with a fee of IDR 3.4mill = USD 207.00.
Question - with apple's required upgrade and impacts devise being unusable - would this not be covered by apple?
Note on other same case:
Not sure if this iBox Premium Partner is the right place to seek assistance.
Please kindly contact below:
Osc*******z2@me.com & cla************25@gmail.com
Kindest regards........................Oscar
[Edited by Moderator]
iPhone 12 Pro, iOS 18
