Green line on right side after IOS 17.6.1 update

There is a green line on right side of the screen of iPhone 13 after updating to IOS 17.6.1, phone is out of warranty I just want to know if apple is giving a fix for this issue, or we need to pay Rs 25000 and replace screen and hope next update don't do it and if it happens then replace again? should I waste my time and money going to apple or just accept I lost money in a scam and throw this away and buy an Android?

iPhone 13, iOS 17

Posted on Sep 1, 2024 4:59 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2024 12:07 PM

jithinp wrote:

There is a green line on right side of the screen of iPhone 13 after updating to IOS 17.6.1, phone is out of warranty I just want to know if apple is giving a fix for this issue, or we need to pay Rs 25000 and replace screen and hope next update don't do it and if it happens then replace again? should I waste my time and money going to apple or just accept I lost money in a scam and throw this away and buy an Android?
https://discussions.apple.com/content/attachment/1dcddcd9-3723-4115-bc12-11d7320f21c5


if a restart does not solve your problem proceed

Have you shutdown & restarted the iPhone ie power off/on...

Restart your iPhone - Apple Support


Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



I would suspect a hardware issue—


Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Apple Authorized Service Providers and Independent Repair Providers

Repair Provider Verification - Official Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



current stable release, including bug fixes iOS 17.6.1

Update your iPhone or iPad - Apple Support




1 reply
Question marked as Top-ranking reply

Sep 1, 2024 12:07 PM in response to jithinp

jithinp wrote:

There is a green line on right side of the screen of iPhone 13 after updating to IOS 17.6.1, phone is out of warranty I just want to know if apple is giving a fix for this issue, or we need to pay Rs 25000 and replace screen and hope next update don't do it and if it happens then replace again? should I waste my time and money going to apple or just accept I lost money in a scam and throw this away and buy an Android?
https://discussions.apple.com/content/attachment/1dcddcd9-3723-4115-bc12-11d7320f21c5


if a restart does not solve your problem proceed

Have you shutdown & restarted the iPhone ie power off/on...

Restart your iPhone - Apple Support


Reset or a Force Restart,

Force restart iPhone - Apple Support


Restore from backup, restore as new device.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support



I would suspect a hardware issue—


Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Apple Authorized Service Providers and Independent Repair Providers

Repair Provider Verification - Official Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



current stable release, including bug fixes iOS 17.6.1

Update your iPhone or iPad - Apple Support




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Green line on right side after IOS 17.6.1 update

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