Not a proper response at apple store for green line on screen

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manas1204 Author

Level 1

4 points

Not a proper response at apple store for green line on screen

I have iphone 13

i am facing green line issue on my iphone 13 at right corner of my screen

i have complaint in apple store

but they have not given a genuine reason and have not supported with their response

i have again visited apple support store the same response i got

if other companies with less expensive mobile than apple are giving FREE SCREEN REPLACEMENT then why apple can’t ???? Then what is the meaning of using such a expensive phone

please solve my problem 🙏

iPhone 13, iOS 17

Posted on Aug 13, 2024 9:34 AM

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Answer 1

Aug 13, 2024 9:53 AM in response to manas1204

manas1204 wrote:

please solve my problem

This is a user-to-user forum. We can't solve your problem.

As muguy noted, once your phone is out of warranty, any repairs are your responsibility. The exception would be if Apple had implemented what they call a Service Program. I don't see one for your model phone.

Apple Service Programs - Apple Support

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Answer 2

muguy

Level 10

94,460 points

Aug 13, 2024 9:37 AM in response to manas1204

If your device is no longer under warranty, or if the defect is not manufacture related, you’ll need to pay for any repair

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Not a proper response at apple store for green line on screen

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