To connect two monitors to the same Mac host port,
- That port must be a Thunderbolt port
- The device directly attached to it must be a Thunderbolt device, such as a Thunderbolt dock
- The Mac must support attaching two or more monitors via USB-C or Thunderbolt
Some docks use the equivalent of DisplayPort MST daisy-chaining to drive more than one monitor off of a "plain" USB-C dock, or more than two monitors off of a Thunderbolt dock. Some Windows PC support that, but Macs do not. Often the result is that the dock feeds a single video signal to two or more monitors. The Mac only detects a single monitor, and the extra monitors display a "mirrored" signal that the dock is feeding to them.
Looking on the Targus site, I see a number of docking stations. Most are not Thunderbolt docks, and some of the docking stations use DisplayLink (rather than hardware-supported video output) to drive some monitor outputs.
Targus – Docking Stations
My guess would be that you are not using a Thunderbolt dock.