Why is my iPhone call stuck on 00:00 for one contact?

is anyone having a problem answer a call and it being stuck on 00:00? it only seems to be happening for one person so far in my contacts. i have tried everything that has been recommended: reset network settings, restart the phone, reboot the phone, changed phone cases, looked for outages, turned off wifi calling, turned on airplane mode then turned it off, etc. i even upgraded my phone because i thought maybe a new phone wont do it but sadly it still does. nothing seems to have worked and it is incredibly frustrating having to watch it be frozen then try and call them back. so please help.


[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Jan 14, 2025 4:42 PM

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1 reply

Jan 14, 2025 8:07 PM in response to katelyngood

What Call? On an iPhone, you can make and receive various types of calls. Here are the different types:


  1. These are standard voice calls made over the cellular network. They utilize your carrier's voice network to connect you with other phone numbers. Allow phone calls on your iPad, iPod touch, and Mac
  2. FaceTime Audio allows you to make voice calls over Wi-Fi or cellular data using your internet connection. It provides higher audio quality compared to traditional cellular calls.
  3. FaceTime Video enables you to have video calls with other FaceTime users. It uses the front or rear camera on your iPhone to transmit live video during the call. Use FaceTime with your iPhone or iPad - Apple Support (IN)
  4. VoIP (Voice over Internet Protocol) calls use internet connectivity to make phone calls. Apps like Skype, WhatsApp, Viber, and Google Hangouts utilize this technology, allowing you to make voice and video calls over the Internet.
  5. Some carriers support Wi-Fi calling, which allows you to make and receive calls over a Wi-Fi network instead of relying solely on cellular coverage. This can be useful in areas with weak cellular reception. Make a call with Wi-Fi Calling - Apple Support (IN)
  6. The App Store offers numerous calling apps that utilize different technologies. These apps can provide additional features and options for making calls, such as international calling, call recording, and more.


It's important to note that the availability of certain call types may depend on your iPhone model, iOS version, and carrier.



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Why is my iPhone call stuck on 00:00 for one contact?

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