Keyboard layout error when using shift key for symbols

battyg19 wrote:

 When I press SHIFT+2 instead of getting the @ symbol like i should i get the quotation symbol ( " ). 

Go to system settings > keyboard > text input > edit > all input sources and use the minus button at the bottom to make sure there is only one item on the list, and that the name of that item is US or ABC.

battyg19 wrote:

going to try again tomorrow! Thank you I have Safari, which doesnt have Settings, but System Preferences and other different headings

For older macOS versions, it’s system preferences / keyboard / input sources

Sounds like you somehow switched the keyboard layout from United States to United Kingdom. With UK layout, shift + 2 key gives you quotation marks instead of the @ symbol.