iPhone 16 heating and passcode issue after forced restart during setup

I was seeting up my iPhone 16 and while setting it up it requested to be updated and so I updates but it was stuck and loading for the longest time on the preparing update part and so I shut down the phone and when I went to turn it back on it wouldnt let me swipe up or everytime I swiped up it wouldn't fully swipe and it just went back to the original screen. Ive already done the forced restart and pressed the volume up and volume down and then held the side button but it still doesnt let me do anything.



[Re-Titled by Moderator]




iPhone 16

Posted on Jan 16, 2025 3:34 PM

Reply
1 reply

Jan 17, 2025 12:23 AM in response to namata_

📱Facing iPhone heating issues? Here's what worked for me on my iPhone 12 Pro:

1️⃣ Backup on iCloud/iTunes

2️⃣ Log out of Apple ID

3️⃣ Erase (Keep eSIM Data)


❌ DO NOT restore from backups! Set up as new iPhone. Wait 2-3 days - no issue! That Indicates...

✅ No hardware/ iOS issue


Now...

📦 Restore data gradually

🔍 Find app/settings causing heat



My experience says this is purely caused by some third-party app that you may have installed.


I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 heating and passcode issue after forced restart during setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.