Peloton App does not show heart rate from apple watch

My Apple Watch used to work with the peloton app, now it cannot find the heart rate when I try to connect heart rate monitor feature.

Apple Watch SE, watchOS 11

Posted on Jan 18, 2025 11:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2025 12:49 PM

It's a good idea to check if there's an issue with app linking or some settings have changed via Apple Health. You can do this on your iPhone by opening the Health app > Profile (top right) > Apps > Peloton, and checking if the "Access Health Data" option is toggled on. If it's already on, try checking these settings in the Peloton app. Open Peloton > More > Account > Health App. See if there are any sync issues or if the app has become unlinked.


If the issue still persists with the heart rate data not showing even if the apps are definitely linked, try unlinking through the Health app, uninstalling and reinstalling Peloton, and relinking your Health data to Peloton within the Peloton app. This will most likely fix any mismatched data or sync issues you're experiencing.


If this doesn't work, please let me know.

1 reply
Question marked as Top-ranking reply

Jan 18, 2025 12:49 PM in response to Shannon3212

It's a good idea to check if there's an issue with app linking or some settings have changed via Apple Health. You can do this on your iPhone by opening the Health app > Profile (top right) > Apps > Peloton, and checking if the "Access Health Data" option is toggled on. If it's already on, try checking these settings in the Peloton app. Open Peloton > More > Account > Health App. See if there are any sync issues or if the app has become unlinked.


If the issue still persists with the heart rate data not showing even if the apps are definitely linked, try unlinking through the Health app, uninstalling and reinstalling Peloton, and relinking your Health data to Peloton within the Peloton app. This will most likely fix any mismatched data or sync issues you're experiencing.


If this doesn't work, please let me know.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Peloton App does not show heart rate from apple watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.