How can I recover an old Apple Account using telephone number?


hi, I would like to recover

an old iCloud account,

unfortunately I don't

remember the email and

password, is there a way to

trace the account by

providing only the

associated telephone

number? the account was

connected to my old iPad

which was reset due to lock

screen password problems.

I wish I could recover the

photos on that iCloud

from 2013.



[Re-Titled by Moderator]

Posted on Jan 21, 2025 12:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2025 3:22 PM

You can contact Apple directly here:

Contact Apple for support and service - Apple Support


They will not be able to give you your email address as that is information only you would know and frankly that is how data breaches occur when a company is able to divulge personal information. You could have sold your device to someone else and they could be attempting to learn your Apple ID email address or someone may know your phone number and be attempting to get access to your device. They do provide a Support Article that may help you determine what that email address could be:

If you forgot your Apple Account primary email address or phone number - Apple Support


Even with the original purchase receipt from Apple or Authorized Apple Seller, all you would be able to do is erase the device to set it up as new again. You would not be able to recover any of the previous data. The purchase receipt proves you own the device, but does not prove you own the data on the device, which could be from any other users Apple ID/Password.


Similar questions

3 replies
Question marked as Top-ranking reply

Jan 21, 2025 3:22 PM in response to Leooeri

You can contact Apple directly here:

Contact Apple for support and service - Apple Support


They will not be able to give you your email address as that is information only you would know and frankly that is how data breaches occur when a company is able to divulge personal information. You could have sold your device to someone else and they could be attempting to learn your Apple ID email address or someone may know your phone number and be attempting to get access to your device. They do provide a Support Article that may help you determine what that email address could be:

If you forgot your Apple Account primary email address or phone number - Apple Support


Even with the original purchase receipt from Apple or Authorized Apple Seller, all you would be able to do is erase the device to set it up as new again. You would not be able to recover any of the previous data. The purchase receipt proves you own the device, but does not prove you own the data on the device, which could be from any other users Apple ID/Password.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I recover an old Apple Account using telephone number?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.