Unable to add cards to Apple Wallet on iPhone

Hi so I recently had an iPhone XR and moved to the iPhone 15 pro everything has gone over fine but it won’t let me add my cards to Apple Wallet I have also created a new bank account on a new provider to see if it was my old bank provider but it didn’t work but I can add stuff like tickets.

i have also phoned the card providers and they can’t seem to resolve the issue and apple say I need to talk to the bank which I already have.

any help would be appreciated


[Re-Titled by Moderator]

iPhone 15 Pro

Posted on Jan 21, 2025 2:34 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2025 2:47 PM

Make sure you are in a supported region, as Apple Pay is not available in all markets.

Countries and regions that support Apple Pay - Apple Support


Ensure that your card issuer and bank support Apple Pay. Below is a list of Apple Pay participating banks in different regions.

Canada, Latin America, and the United States

Africa, Europe, and the Middle East

Asia-Pacific


Make sure your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region


Learn ⇢ If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support for step-by-step guidance.

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2 replies
Question marked as Top-ranking reply

Jan 21, 2025 2:47 PM in response to Hxarveyz

Make sure you are in a supported region, as Apple Pay is not available in all markets.

Countries and regions that support Apple Pay - Apple Support


Ensure that your card issuer and bank support Apple Pay. Below is a list of Apple Pay participating banks in different regions.

Canada, Latin America, and the United States

Africa, Europe, and the Middle East

Asia-Pacific


Make sure your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region


Learn ⇢ If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support for step-by-step guidance.

Jan 21, 2025 6:35 PM in response to Hxarveyz

You might want to start by checking your region: ▷ Open Settings ➢ General ➢ Language & Region ➢ Region.


Now, here’s the fully detailed procedure to adding a card:⇣


Try the following:

  • Be sure to activate your card before attempting to add it to Apple Wallet.
  • Be sure card has not expired.
  • Be sure to verify all information on the card matches exactly.


Apple Pay Support


If none of those work, then try linking the payment method:


Open Settings ➢ your name at the top of the list ➢ Payment & ShippingAdd Payment Method.


Once the payment method has been added, you should have the option to link it to Apple Pay.


Need more help?


Good luck! 👋🏼😉

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Unable to add cards to Apple Wallet on iPhone

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