JBurrows multi port hub not connecting to my macbook

The multi port hub was working but my macbook does not recognise it. Do I reset the SMC?

MacBook Pro 16″, macOS 15.2

Posted on Jan 25, 2025 2:46 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2025 11:21 AM

francoise81 wrote:

The multi port hub was working but my macbook does not recognise it. Do I reset the SMC?


on an Intel Mac—

It would be more appropriate to reset NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



not all hubs are compatible—you can search there for a firmware update

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support


1 reply
Question marked as Top-ranking reply

Jan 25, 2025 11:21 AM in response to francoise81

francoise81 wrote:

The multi port hub was working but my macbook does not recognise it. Do I reset the SMC?


on an Intel Mac—

It would be more appropriate to reset NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



not all hubs are compatible—you can search there for a firmware update

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support


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JBurrows multi port hub not connecting to my macbook

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