Unable to sign into Apple TV on Samsung Phone

I am in the loop from ****. About 90% of the time when I try to access Apple TV+ on my Samsung it keeps asking me if I want a trial. I already have an account. It's random when it lets me access the app. I had to change my email address - which I was finally able to do so the account reflects that email address theoretically to use to sign in to the account and to access the Apple TV+ app. The phone keeps asking me to create an account and then tells me that account exists. I sign out and when I try to sign it it takes me to the screen to create an account. How do I get to the sign in screen so I can actually watch the programs. This happens 75% of the time and I finally give up and watch something else.

Apple TV HD

Posted on Jan 25, 2025 6:31 PM

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Jan 26, 2025 9:44 AM in response to esalmas

I don’t think there is an Apple TV app for third party smart phones. All the ways to watch Apple TV+ - Apple Support.

I think that smart phones users that want to access Apple TV+ on their phones, will have to do so through the tv.apple.com site in a browser.

Through cookies, it would remember the last used account, although it might still ask to sign in (confirm the password, etc.).


On the site, in the top-right corner, there is a blue Sign In ‘button’/​clickable area. Use that.

When already (or still) signed in, the Sign In option would be replaced with your user icon, which may be a generic face outline or optionally a selected/​uploaded image that is linked to your Apple Account.

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Unable to sign into Apple TV on Samsung Phone

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