Click keyboard gives special characters only

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Level 1

4 points

Click keyboard gives special characters only

I spilled coffee over the keyboard a day ago and let it dry and opened it up to clean it up. Charging it back up and seeing if it was working, and IT IS! But, when I try to log in, the characters are completely changed even though I’m still on English. Whenever I click the “letter k” it spits out the “Apple logo.” Other characters are when I put a “?” it turns to “¿” and “letter F” turns into “ ï “. CAN SOMEONE HELP ME PLEASE!!!

MacBook Air 13″, macOS 12.7

Posted on Jan 26, 2025 8:30 PM

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Answer 1

Top-ranking reply

D.I. Johnson

Level 8

36,137 points

Jan 26, 2025 8:34 PM in response to Tegshee420

¿Ï

Those indicate your shift and option keys are stuck ON.

Your Mac needs service.

You can make a Genius Bar appointment for hardware/software service and support using this link: Contact Apple for support and service - Apple Support

Get your Mac repaired and see how much will it cost: Mac Repair & Service - Apple Support

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Answer 2

Jan 26, 2025 11:02 PM in response to Tegshee420

The coffee you spilled on the computer has done some damage. The machine needs to be evaluated and repaired. Please refer to my previous post regarding Apple service contacts.

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Answer 3

Tegshee420 Author

Level 1

4 points

Jan 26, 2025 8:53 PM in response to D.I. Johnson

Okay I get transported to “recovery assistant” and when I click forgot password it shows that what I’m typing is only special characters. But when I shut down and reset while clicking option+cmd+p+r, the next time I’m at the recovery assistant screen I can type normally. So when I eventually reset my password, I got sent to my home login screen where it blurs my password, and then I’m stuck back in the same predicament.

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Click keyboard gives special characters only

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