iPhone 12 eSIM and physical SIM default line issue

iPhone 12 on iOS 18.2.1 using an e-SIM on one line and a physical SIM on the other. Inhave both lines turned on, but the physical SIM selected as the default phone line.


In spite of the physical SIM line being selected as default line, the phone always rings out on the e-SIM line.


How do I force the phone to ring out on the default line?


It will ring out on the Physical SIM line if I the other line off, but I want them both on for incoming calls.



[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on Jan 27, 2025 4:24 AM

Reply
6 replies

Jan 27, 2025 9:17 AM in response to ColinN

ColinN wrote:

iPhone 12 on iOS 18.2.1 using an e-SIM on one line and a physical SIM on the other. Inhave both lines turned on, but the physical SIM selected as the default phone line.

In spite of the physical SIM line being selected as default line, the phone always rings out on the e-SIM line.

How do I force the phone to ring out on the default line?

It will ring out on the Physical SIM line if I the other line off, but I want them both on for incoming calls.


[Re-Titled by Moderator]

Those are all of your phone carrier features, contact yours.

Jan 28, 2025 1:39 AM in response to razmee209

Having just had a very informative and interesting phone conversation with Apple, I confirm that my issue is with the phone and NOT the SIM. It is down to the way contacts have been previously contacted, and a selection can be made from ‘last used’ or either of the installed SIMs. So it is definitely not down to the carrier.

Jan 27, 2025 10:22 AM in response to ColinN

ColinN wrote:

It is not a problem with the SIM, it is a phone issue. You select the SIM you want to be default for phone calls on the phone, which is what I have done, but it doesn’t use that SIM unless I turn off the line for the other one.

Is that what your phone carrier told you when you contacted them about your issue. Again as stated ALL of those are your phone carrier features not Apples.

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iPhone 12 eSIM and physical SIM default line issue

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