iPhone 14 Pro paired with 2021 Toyota Highlander Hybrid Bluetooth: only connects 1st call via BT

iPhone 14 Pro; iOS 18.1.1; 128 GB capacity-97.59 available. 2021 Toyota Highlander Hybrid Platinum. Have owned car & phone since brand new. Phone has been paired with this vehicle since purchase of each; phone not previously paired with another vehicle. I have not had problems with pairing phone to car. First incoming phone call always comes in over car BT system fine. Any subsequent calls come in over the phone & have to be transferred to the car BT system. I thought this was 'normal' until I was riding with my wife in her 2021 Highlander. She has iPhone 12 ProMax, paired to her car. Her 1st incoming call came in over the BT system; then her 2nd incoming call also came in over the car's BT system, & I was shocked. She thought that was normal. Now, I want to 'fix' my apparent problem, so that my calls all come in over the BT system. HELP please?? TIA--

iPhone 14 Pro, iOS 18

Posted on Jan 27, 2025 2:43 PM

Reply

Similar questions

1 reply

Feb 2, 2025 3:12 AM in response to mlrjazzlvr

If CarPlay doesn't detect your iPhone, make sure CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions are turned on, tap Allowed Apps and make sure CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, and then tap Forget This Car.


If you need help with CarPlay - Apple Support (IN)



Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.


Learn how to identify counterfeit or uncertified Lightning-based accessories.



On your device, go to Settings > Bluetooth and turn on Bluetooth. Stay on this screen until you've completed the steps to pair your accessory.


Pair a third-party Bluetooth accessory with your iPhone or ...



If you're still having trouble with your car's audio system using CarPlay or Bluetooth, try the Aux cable. To get it fixed, there are two options:


  1. Take your car to a reputable car dealer or car audio specialist. They have experienced technicians who can diagnose the problem with the Aux cable. This could be a loose connection, a faulty cable itself, or an issue with the system's Aux port. They'll be able to repair the issue or recommend a replacement cable if needed.
  2. Consult your car's infotainment system manuals. These manuals often include troubleshooting sections that might address common Aux cable problems. You might find instructions for resetting the system, cleaning the Aux port, or confirming the cable's compatibility.


Before taking your car to a dealer, it's always a good idea to check the manuals first. This can sometimes save you time and money if it's a simple fix you can handle yourself. However, if the manuals don't offer a solution, or you're uncomfortable tinkering with the system, then a car audio specialist is the way to go.



Refer to the list of cars that are compatible with CarPlay --> iOS - CarPlay - Available Models



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 14 Pro paired with 2021 Toyota Highlander Hybrid Bluetooth: only connects 1st call via BT

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.