iPad mini will not let me sign in to my Apple ID

iPad mini 2 iOS 12.5 left dead for 3 months can’t update Apple ID . Level 2 tech helped reset and said I should be able to sign in with any Apple ID . It gives different errors. Failed verification,

this Id can only be used with iOS 15 and higher, this device has created too many ids ( has not created any) why would techs say this is possible? Is my mini bricked due to apples lack of support for older devices or should I be able to at least sign in to my Apple ID?

iPad mini 2

Posted on Jan 28, 2025 1:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2025 3:31 AM

Perhaps you have enabled Account Recovery or Advanced Data Protection features, or a Recovery Contact, for your AppleID (now known as your Apple Account) on one of your other Apple devices. If so, you'll not be able to sign-in using any device that has iOS/iPadOS 15.x or earlier installed.


If these features are active for your AppleID, you will need to disable them before you can use your AppleID with iOS/iPadOS15 devices, you will need to disable them from one of your newer devices.


Settings > [Your Name / AppleID] > iCloud > Advanced Data Protection

Similar questions

2 replies
Question marked as Top-ranking reply

Jan 28, 2025 3:31 AM in response to Teglin

Perhaps you have enabled Account Recovery or Advanced Data Protection features, or a Recovery Contact, for your AppleID (now known as your Apple Account) on one of your other Apple devices. If so, you'll not be able to sign-in using any device that has iOS/iPadOS 15.x or earlier installed.


If these features are active for your AppleID, you will need to disable them before you can use your AppleID with iOS/iPadOS15 devices, you will need to disable them from one of your newer devices.


Settings > [Your Name / AppleID] > iCloud > Advanced Data Protection

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad mini will not let me sign in to my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.