The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
While I am opening my App Store it is showing no internet connection but my phone is already connects to inter net
please solve the issue
iPhone 15, iOS 17
hi, is your SIM card from JIO? because it is device and network provider specific issue. I contacted Apple Support services and they had multiple complaints from JIO users and this trouble shooting was solved, mine wasn't but try contacting them.
Same issue tried all this but nothing worked check if it works for you :
1) Change Date and Time
2) VPN disable (which I don't have on either devices to begin with)
3) Software Update (yeah did on both devices)
4) checked Server State son both devices it shows everything ok.
5) Restart
6) Change Cellular / Mobile Network configurations : Network Selection, toggled (on and off) Mobile data apps Appstore, Music
7) Tried Privacy Relay on iCloud (which I couldn't find so I toggled on and off iCloud Backup)
8) Screen Time : Content restrictions toggled off and on
9) Sign out and sign in (btw I signed out and still nothing was working)
10) Ofcourse AirPlane mode toggled on and off
11) Lockdown mode on and off
12) Reset Network Settings - twice
App Store shows no internet connection while connected to internet
