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the back panel is peeling off on Iphone 16 pro max

After 4 months of use, I accidentally noticed changes in the case. One part of the back panel has peeled off from the case. I saw that this problem was in the 15th series. Is this a warranty case?

iPhone 16 Pro Max, iOS 18

Posted on Jan 28, 2025 5:49 AM

Question marked as Top-ranking reply

Posted on Jan 28, 2025 6:08 AM

iphone 16 series released less than a year ago, so yes the one year manufacturers warranty is still in effect. Please arrange a service appointment with Apple or an authorized service provider.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

1 reply
Question marked as Top-ranking reply

Jan 28, 2025 6:08 AM in response to Vburka

iphone 16 series released less than a year ago, so yes the one year manufacturers warranty is still in effect. Please arrange a service appointment with Apple or an authorized service provider.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations

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the back panel is peeling off on Iphone 16 pro max

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