Broken power button and iPad unavailable after too many incorrect password attempts

my little brother was trying to get inside my iPad air and guessed the password way too many times to the point where my iPad is telling me " iPad unavailable" without when to try again the power button is broken so I can't restore it what should I do?


[Re-Titled by Moderator]

iPad Air, iPadOS 18

Posted on Jan 28, 2025 8:33 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2025 9:00 AM

Your iPad requires repair.


It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, as now, you will encounter a situation from which you cannot recover.


Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.


You can arrange repair of your iPad either by (a) visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - or (b) using Apple's mail-in repair service:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair & Service - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 28, 2025 9:00 AM in response to hashem90

Your iPad requires repair.


It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery actions. Sooner or later, as now, you will encounter a situation from which you cannot recover.


Until repaired, you will not be able to resolve a locked-out (disabled) iPad - or reset a forgotten device passcode.


You can arrange repair of your iPad either by (a) visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - or (b) using Apple's mail-in repair service:

Genius Bar Reservation and Apple Support Options - Apple

iPad Repair & Service - Apple Support

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Broken power button and iPad unavailable after too many incorrect password attempts

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