Mac Pro 2012 chimes up to a blank screen

Hello everybody.


I have a problem concerning my Mac Pro 5.1 of 2012 which is chiming to a blank screen.


This machine has been dormant (boxed) since April 2018, when I relocated to another country. I opened it up a week ago and connected it to power. When I switched it on, everything seemed okay. The Apple Image came on, and the bar started filling up to the very end. However, despite giving it more time and many attempts, it never went beyond that stage.


So, I tried the PRAM/NVRAM reset, which is when the blank screen set in. Before the problem, I used to connect the display to any of the four video cards of the computer (they are all identical). So, I removed and reinserted each one. I also reseated each of the Four (4Gb) RAM modules and replaced the battery on the motherboard. No improvement.


The machine has 4 HDDs of 2TB each. When I switch it on, it chimes nicely and sounds normal, but with a blank screen. Nothing else seems to bring any image to the screen.


Any idea?


iPhone 14 Pro, iOS 18

Posted on Jan 29, 2025 1:40 AM

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Jan 29, 2025 7:58 AM in response to Grant Bennet-Alder

Hello Grant Bennet-Alder,


Thank you for coming back to me. Here are the answers to your questions:


  • What four video cards? - Sorry, I should have written 'graphic cards' - By custom configuration, it came along with four NVIDIA GeForce GT 120 graphics cards.
  • How many ports did you test for a picture? - On both of them. Each card has a Mini DisplayPort and a dual-link DVI port.
  • What version MacOS? - I have forgotten since the last time I used it was in 2018 and I cannot boot it to picture now.

By the way, it is a 2009 model but I bought it in 2012.


In case the following details would be helpful, here they are: Serial number: H00254S64PD; Model No.:A1289; EMC No.:2314


Thank you.

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Feb 14, 2025 8:38 AM in response to pmphaka

wait, now you have a picture?


That screen says it crashed before macOS was fully up and running. That suggests either your Mac has a serious hardware problem internally (unlikely) or bad information was loaded off the drive. If it gets as far as the solid Apple loading screen, your Mac is WORKING, but its drive data may have defects.


Also completely unlikely is a RAM memory error, because that Mac has Error-Correction-Code RAM memory. it fixes and works through simple RAM errors.


That Mac does not have Recovery in its ROM, but if macOS is loaded, it should have a recovery partition on the boot drive that can allow Recovery to be called up. Recovery contains a limited version of Disk Utility, that can be used to repair the Disk [Directory].


Hold command-R at startup.


parts of this article still apply.

Ignore where its says connect to the Internet -- your old Mac does NOT do that.


Use macOS Recovery on an Intel-based Mac - Apple Support



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Feb 14, 2025 11:07 AM in response to pmphaka

The most likely situation is that the stuff on the drive is corrupted.

if you can't get to Recovery, you have essentially a Mac with NO MacOS on it.


My collected suggestions:

Internet Recovery is NOT available in ROM in most Macs before 2011 models. So you will need to explore this list of other possibilities.


When your computer was released, the way you launched the required Utilities (including Disk Utility and Installer) was to use the ones on the Release software DVD. if you have a model-specific version for your model (unlikely) or a Full Retail 10.6 DVD —and a graphic card supported by early 10.6 — you use its Utilities, boot and install that version, then use Software update to get to 10.6.8 with all updates, which is the first version that can reach out to Apple servers and download and install a later version.


If you have replaced the graphics card, so that it is one that does NOT have Drivers included in the release DVD, you can boot the release DVD, but you get no pictture. if you have the old card lying around, you could re-install the old card to use the Installer DVD.


10.11 El Capitan is a recommended waypoint, even if you expect to install a later version. 10.11 allows encrypted Internet connections and Mac App Store access., That makes getting later versions much easier.


The next source of Utilities is the Recovery Partition on the boot drive. If your drive spins up, even if not MacOS bootable, it may still have a usable recovery partition. To get there, try invoking recovery with Command-R or … hold Alt/Option at startup and see if the recovery partition shows as a potentially bootable drive.


Recovery Partitions up through 10.12 Sierra can be found with the Startup Manager (Alt/Option boot). At 10.13, if an SSD boot drive is used, the format is transitioned to APFS. The Recovery partition is present, but it is inside the APFS container, and the Startup Manager on an older Mac may not be able to find it.


The next source of Utilities to consider is any MacOS 10.6 or later versions on any additional drives or clones you may (or may not) have lying about, even if they are from another Mac. You can use those Utilities to ERASE a new drive, and start the installer to place MacOS on the new drive.


The next source to consider is a Time Machine backup drive. Versions from 10.7.3 or later are said to contain a Recovery Partition that could be used to ERASE a new drive and run Installer to place MacOS on a new drive. Time Machine backups created in MacOS 11 Big Sur or later are APFS format, and APFS format backup drives do NOT have a Recovery partition.


Two Mac solutions:

With certain combinations of new and old Mac, you can use Target Disk mode to repair, erase, and install on the drive of the old Mac, by treating it as a disk drive on the new Mac.


Transfer files between two Mac computers using target disk mode - Apple Support


IF you have a different Mac, you can use it to download MacOS install image, then interrupt the process and create a BOOTABLE USB-stick Installer/Utilities stick. BOOTABLE is key, because the way you will install from this USB-Stick is to BOOT the USB-stick, and use its Utilities to ERASE your drive and start the Installer. here is the article on bootable USB-Stick Utilities/Installer:


What you need to create a bootable installer

• A USB flash drive or other secondary volume formatted as GUID partition Map, Mac OS Extended, with at least 14GB of available storage

• A downloaded installer for macOS Big Sur, Catalina, Mojave, High Sierra, or El Capitan.

The Terminal command assumes that Installer in located in the /Applications folder.

from:

How to create a bootable installer for macOS

Create a bootable installer for macOS - Apple Support


NB>> if you name your incoming USB stick exactly MyVolume, you can copy and paste the very long Terminal command from the article directly into the Terminal window, without having to change anything.


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Feb 14, 2025 7:54 AM in response to pmphaka

After leaving it switched on overnight, it started loop rebooting again. It loads the bar to some extent, maybe 60% or sometimes around 90%, then shuts down and restarts again. I was able to photograph the message it displays before shutting down. By the way, I noticed it is a Mac Pro 4.1, not 5.1. Also, the blank screen comes back each time I do the PRAM/NVRAM reset. I have to leave it switched on overnight or two.


Here is the crash report image:

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Feb 18, 2025 10:13 AM in response to pmphaka

Hello Grant, and others.


I opened up the Mac Pro box and took out the macOS DVD that came with the computer. It is Leopard 10.5. I put it back into the optical drive and switched on the computer while pressing Option but nothing happened - the screen went blank. I left it switched on overnight at the office and went home. While at home, I created a Leopard 10.5 USB bootable disk to try on the G5 the following day if the G5 would still be on the blank screen. The following day I found that the screen had three pictures but before I could sit down to read their labels, power went off. When power returned, I inserted the USB bootable drive and tried to start the computer while pressing Option. Same story - blank screen. So, again, I left it switched on overnight with 'Options' pressed.


The following day I found four pictures labelled: EFI Boot, Recovery-10.11.5, MacOS X Install DVD, and MacOs X Upgrade DVD. I clicked on Recovery hoping that it would bring up recovery options. But it got stuck in the boot loop, except that this time, it is not bringing up any codes before restarting. So, after observing and waiting for it to show me something, anything, I decided to restart it while pressing the Option button again. It will bring the four pictures again.



What can I do?


Thank you.

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Feb 14, 2025 10:56 AM in response to Grant Bennet-Alder

Hello Grant Bennet-Alder,


Thank you for coming back to me.

Unfortunately, no other key combinations seem to work except the PRAM/NVRAM reset keys which result into a blank screen. Other than that, the Mac is not responding to any other key combinations. Based on the crash report, what else should I try to resuscitate my Mac?


Thank you in advance for your time.


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Feb 14, 2025 12:14 PM in response to Grant Bennet-Alder

Thank you so much for the options you have laid down, Grant. I will try creating a bootable drive using a different Mac as guided.


By the way, I have the original MacOS disk. But it is stuck in the optical drive since the keypad eject key is not working. I had inserted it using a pin trick I found on the net where the optical drive opened when I inserted the tip of the pin into one of the holes below the top cover. I had hoped that I would start the Mac from the original MacOS disk but I have been unsuccessful. Even worse, right now I am not succeeding in using the same pin trick to open the optical drive to recover the MacOS disk.


I will let you know my progress in due course.

Thank you.

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Feb 14, 2025 12:49 PM in response to pmphaka

the original install disk is a Bootable disc, and should be seen (along with the Boot drive) and if operable, Recovery, when you hold Option key at startup.


your keyboard should be connected to a port on the chassis for this debugging, because sometimes ports on displays or other Hubs come up too late to be seen at startup.

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Feb 18, 2025 5:03 AM in response to Grant Bennet-Alder

Hello Grant, and others.


I opened up the Mac Pro box and took out the macOS DVD that came with the computer. It is Leopard 10.5. I put it back into the optical drive and switched on the computer while pressing Option but nothing happened - the screen went blank. I left it switched on overnight at the office and went home. While at home, I created a Leopard 10.5 USB bootable disk to try on the G5 the following day if the G5 would still be on the blank screen. The following day I found that the screen had three pictures but before I could sit down to read their labels, power went off. When power returned, I inserted the USB bootable drive and tried to start the computer while pressing Option. Same story - blank screen. So, again, I left it switched on overnight with 'Options' pressed.


The following day I found four pictures labelled: EFI Boot, Recovery, MacOS Install, and Update 10.11.4. I clicked on Recovery hoping that it would bring up recovery options. But it got stuck in the boot loop, except that this time, it is not bringing up any messages before restarting. So, after observing and waiting for it to show me something, anything, I decided to restart it while pressing the Option button again. Since it takes way too long to show anything on the screen, it means that if the power does not accidentally go off, tomorrow morning I will find the four labelled pictures on the screen, again.


What do you recommend I should do?


Thank you.

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Feb 25, 2025 7:51 AM in response to pmphaka

that explains some stuff.


Your Upgrade CD did not work as an installer because it is an UPGRADE CD, which requires the underlying software (previous versions to what it holds) to already be installed.


You are showing a Recovery partition from an older install of MacOS 10.11.5, but you said that did not boot properly. The EFI partition showing is used to load alternate boosters such as Linux booter and others.


You show an external drive that holds a suitable bootable MacOS Install DVD [I guess yours has two CD/DVD drives?]

You should choose that drive and tell it to proceed.

If it comes up but can't find a suitable drive to install onto you will have to back up until you can choose Utility's off a menu to get access to Disk Utility, and very ERASE-ing your old boot drive.


If you get ANY version of macOS installed and running, DO NOT ERASE everything again. There are ways to proceed, once ANY version of MacOS is running. Post back for more pointed advice.

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Mac Pro 2012 chimes up to a blank screen

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