Hi -
Since I upgraded my MacBook Air M3 to Sequoia 15.3, the Touch ID doesn't work - I tried deleting the old fingerprint and restarting the machine; nothing seems to address the issue.
Please advise.
Yours sincerely,
Dr. Christian DeFeo
MacBook Air 13″, macOS 15.3
MacPro M1 - upgraded yesterday to Sequoia 15.3.2 - thought I had the same problem.
After much experimenting turns out Touch ID is very sensitive to electrical noise. I'd plugged my USB C power cable into a power supply that was not the one supplied with the Mac. Its for charging a powerbank.
I'd noticed my mouse jittering. Suspected electrical interference. Inspected the power and realised it wasn't plugged into the Apple one.
Switched to Apple supply and Touch ID sprang back into life.
This after I'd deleted and attempted to redo Touch ID fingerprints. Adding new ones, they would most remain blank with occasional lines appearing.
Clean power resolved a couple of hours of frustration.
Cautionary tale though. I've not seen this mentioned in the dozens of articles I've trawled through today, looking for clues.
Restarting the keyboard did the trick for me when a reboot didn't work.
I had the same issue with the latest update. I just connected my keyboard to the iMac and then turned off the keyboard. As soon as I turned it back on, the settings were back to normal.
:( Sounded so promising! Didn't work for me with my new iMac.
:( Didn't work on my new iMac.
I'm plugged into the back of my computer but I've got no success. :(
Same no touch ID working since version upgrade. Also, if mac goes to sleep and is plugged in, when it wakes up, it doesn't charge until shut down and restarted
Mac mini M2 pro. After update Touch ID was not working. Connecting via usb fixed the issue. Keyboard is back to wireless and all is well.
Touch ID broken after upgrade to Sequoia 15.3 / MacBook Air 13 M3
