Suspicious 'Virus Alert' on MacBook Air

I was working on my Mac book and an alert came across saying that my computer was infected and that my IP address was unlawfully being used. Do not attempt to turn your computer off, call Apple support immediately. I DID NOT fall for this. Instead I looked up Apple Support’s number and it certainly is NOT a 1-844-544 number. Just wanted people to be aware another AI generated scam!!! Please whatever you do, Do NOT call the number.


[Re-Titled by Moderator]

MacBook Air 13″, macOS 13.6

Posted on Jan 29, 2025 11:56 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2025 12:23 PM

U.S. Federal Trade Commission – How To Spot, Avoid, and Report Tech Support Scams


"Tech support scammers may try to trick you with a pop-up window that appears on your computer screen. It might look like an error message from your operating system or antivirus software, and it might use logos from trusted companies or websites. The message in the window warns you about a security issue on your computer and tells you to call a phone number to get help.

If you get this kind of pop-up window on your computer, don’t call the number. Real security warnings and messages will never ask you to call a phone number."


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

6 replies
Question marked as Top-ranking reply

Jan 29, 2025 12:23 PM in response to Antiquemomma

U.S. Federal Trade Commission – How To Spot, Avoid, and Report Tech Support Scams


"Tech support scammers may try to trick you with a pop-up window that appears on your computer screen. It might look like an error message from your operating system or antivirus software, and it might use logos from trusted companies or websites. The message in the window warns you about a security issue on your computer and tells you to call a phone number to get help.

If you get this kind of pop-up window on your computer, don’t call the number. Real security warnings and messages will never ask you to call a phone number."


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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Suspicious 'Virus Alert' on MacBook Air

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