The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Lately, whenever I connect to a virtual meeting on my work's platform, I can hear my colleagues, but they can't hear me. My settings are correct and my hardware is working, so I don't understand the problem. Please help!
iMac 21.5″, macOS 13.7
Things to try checking:
macOS settings:
Settings -> Sound -> Output & Input -> Input
Check Input Volume Level
See if talking shows up on the input level meter for the selected audio input/microphone.
open Voice Memos from Applications and try recording audio.
Try resetting the SMC Reset the SMC of your Mac - Apple Support
Can you tell us what software your company uses for virtual Meetings? Is it Zoom, Teams, Skype, etc.?
In a stand alone app, or in web Browser? If web browser, which web browser(Safari, FireFox, etc.)?
It's a platform called OWL which I access through the app on my phone and desktop. I wanted to test to see if it was only OWL having the issue so I asked a colleague to FaceTime me, but the same problem occurred; she could see me, but not hear me. Mystifying and frustrating.
Mac audio not working in virtual meetings.
