How can I prevent iPhone 11 from switching off when locked?
How to prevent iPhone 11 to switch off when locked ?
[Re-Titled by Moderator]
iPhone 11, iOS 18
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How to prevent iPhone 11 to switch off when locked ?
[Re-Titled by Moderator]
iPhone 11, iOS 18
Are you saying when the screen locks on your iPhone, it powers off completely? That shouldn't be happening. Unless the health of the battery has declined to the point the phone is protecting itself.
Open Settings > Battery > Battery Health and if it says 80% or less, the batteries health has degraded to the point it needs to be replaced at your Apple Store Genius Bar or Apple Authorized Service Provider.
Are you saying when the screen locks on your iPhone, it powers off completely? That shouldn't be happening. Unless the health of the battery has declined to the point the phone is protecting itself.
Open Settings > Battery > Battery Health and if it says 80% or less, the batteries health has degraded to the point it needs to be replaced at your Apple Store Genius Bar or Apple Authorized Service Provider.
How can I prevent iPhone 11 from switching off when locked?