Double click instead of passcode
i want to go back to double clicking to get apps. This passcode never seems to work and I have to change it every time. How do I go back to double clicking? iPhone 14 Pro Max with 18.1.1
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
i want to go back to double clicking to get apps. This passcode never seems to work and I have to change it every time. How do I go back to double clicking? iPhone 14 Pro Max with 18.1.1
Hello dade132,
Make sure that Face ID is set up and that it is configured to authenticate payments in the App Store. Follow these steps on your iPhone:
Use Face ID on your iPhone or iPad Pro - Apple Support
Note that:
You also stated that your passcode does not seem to work correctly. The passcode that you use inside the App Store is your Apple ID/Account password. If you enter this Apple ID/Account password, is it still not working to purchase the app?
Have a nice day!
Hello dade132,
Make sure that Face ID is set up and that it is configured to authenticate payments in the App Store. Follow these steps on your iPhone:
Use Face ID on your iPhone or iPad Pro - Apple Support
Note that:
You also stated that your passcode does not seem to work correctly. The passcode that you use inside the App Store is your Apple ID/Account password. If you enter this Apple ID/Account password, is it still not working to purchase the app?
Have a nice day!
@dade132,
Okay. That's what I was wondering. Did you enter your Apple Account password (not your device passcode)? You need to enter this password once before the double-click app purchase with Face ID functionality is unlocked. If needed, you can follow these steps to reset your Apple Account password:
Update to iOS 18.3, as well.
That didn’t work. I can’t double click because I keep getting the passcode prompt
Double click instead of passcode