Regarding proof of purchase validation

Question

Regarding proof of purchase validation

As we all know, when a new chip is released, the old one is discounted, but some local shops still have old variants. The query is supposed to be currently running the M4 Chip for MacBook Pro. If I buy an old model such as MacBook Pro M3 Pro/Max from a local shop (not authorized) in Malaysia, and they provide their own invoice titled the shop name. Will that be an acceptable document as Proof of Purchase in case Apple Support needs it in the future?

MacBook Pro (M3 Max, 2023)

Posted on Feb 2, 2025 4:19 AM

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Answer 1

Allan Jones

Level 10

83,636 points

Feb 2, 2025 8:27 AM in response to naiemofficial

The policy that muguy mentions is stated in this Apple document:

Keep your receipt after you buy an Apple device - Apple Support

That is from Apple's US support documents.

Responders here are other end users and not Apple. Should you wish to see if the policy is different in your country/region, you need to ask Apple. They will neither see nor respond to such questions here.

Apple has a regional corporate presence in Kuala Lumpur; they may be able to help:

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Answer 2

muguy

Level 10

94,600 points

Feb 2, 2025 7:23 AM in response to naiemofficial

No. Proof of purchase must come from Apple or an Apple Authorized reseller.

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Regarding proof of purchase validation

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