Time machine ejects disk and fails to recognize USB drive on iMac

Been saving TM backups to a 256 GB USB drive. After a few months I would open the computer in the morning to a message that says: Disk Not Ejected Properly. Eject [disk name] before disconnecting or turning it off. Desktop icon was gone. I would remove and reinsert USB and TM would work again, for a while. This happened more often, to the point that the computer no longer sees the USB when I insert it. No icon on desktop, and nothing in Finder. Bought a 32 GB USB but TM would not finish backup; said disk was not big enough. Bought a 256 GB USB and TM finished a back up. One day later, I get the Disk Not Ejected Properly message again.

What is going on?


[Re-Titled by Moderator]

iMac 24″, macOS 15.2

Posted on Feb 2, 2025 6:47 AM

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Posted on Feb 2, 2025 9:34 AM

The "Disk Not Ejected Properly" message is usually linked to either a cable or drive enclosure issue or a power issue, i.e. the drive and other connected devices may be drawing more power than the port can provide.


• Try connecting the backup drive to another port.

• If the cable can be removed from the drive enclosure, swap it with another high quality cable.

• Connect the drive directly to the Mac, not through a hub or dock.

• If you have other devices connected to the computer, try running with those disconnected.

• If you are connecting through a hub or dock, use one that has its own ac power adapter.


You can check the System Information... (option-click the Apple  menu > System Information...) to check the power requirements of the USB ports on your Mac. Below is a snapshot of one drive and connector on my Mac. I'm pretty sure I can't provide power for any additional devices on that USB port.


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5 replies
Question marked as Top-ranking reply

Feb 2, 2025 9:34 AM in response to Nr482

The "Disk Not Ejected Properly" message is usually linked to either a cable or drive enclosure issue or a power issue, i.e. the drive and other connected devices may be drawing more power than the port can provide.


• Try connecting the backup drive to another port.

• If the cable can be removed from the drive enclosure, swap it with another high quality cable.

• Connect the drive directly to the Mac, not through a hub or dock.

• If you have other devices connected to the computer, try running with those disconnected.

• If you are connecting through a hub or dock, use one that has its own ac power adapter.


You can check the System Information... (option-click the Apple  menu > System Information...) to check the power requirements of the USB ports on your Mac. Below is a snapshot of one drive and connector on my Mac. I'm pretty sure I can't provide power for any additional devices on that USB port.


Feb 2, 2025 10:02 AM in response to Nr482

Full Computer Sleep Mode can cause external drive ejections and other issues.


If the drive(s) still eject after working thru D.I. Johnson's cable, connection and power requirement advise.


Then test the following System Settings:


Turn On "Prevent automatic sleeping when display is off"



Set "Turn display off when inactive" to 5 or 10 minutes



Leave the iMac On and only allow the display(s) to turn Off

Do not manually Sleep from the Apple Drop Down menu

Shut Down the iMac when away for a day or more

Feb 2, 2025 6:58 AM in response to Nr482

This is somewhere in the power settings that if an external disc is idle, it will disconnect. My 2 external drives do that at least once per day, often more. Nothing to worry about, and don't disconnect it. As soon as your computer needs to use the drive, it knows it is still actually connected.


My Time Machine drive behaves exactly as you describe. Once a week when it is supposed to do another backup, it automatically connects and does the backup. Later that day it will say it was not disconnected properly. I ignore the message, and the following week, it knows it is still connected without me unplugging or plugging anything in. My second external is for my photography. It sometimes displays the message even when I have the editing program open but only if I am not working on a photo. Move the mouse, and it reconnects.

Feb 2, 2025 6:18 PM in response to D.I. Johnson

This is stretching the limits of my computer expertise but here goes.

Just for clarification the flash drives are connected to an Apple cord (dongle?). The back of my iMac has 4 USB-c ports. Two have a printed lighting bolt next to the port, two do not. I have tried plugging in to all four ports. The computer doesn't "see" any of the 3 flash drives I have purchased recently. No desktop icon and nothing in the Finder-Locations tab. But it does see an old flash drive that I copied stuff to previously.

So...I have tried each port. Nothing.

I considered that the cable was bad, but I can't find one in-stock locally. But hooking up the old flash drive via the same cable works.

I don't have a hub or dock.

Nothing else is connected to iMac. (wireless to Comcast modem).

I took a screenshot of the system information but I can't figure out how to add it to this post.

I will continue to look for a new connector cord. Since the computer refuses to see the 3 newest flash drives I guess they are all door stops now. In the meantime I will change the system settings as den.thed suggests below.

Thanks all for your help

Bob

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Time machine ejects disk and fails to recognize USB drive on iMac

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