iMessage not receiving messages on iPhone

I have not been receiving messages on my iMessage for a while from either new numbers or verification codes. I’ve done everything I could following the steps Apple gives or turning it off nothing helps. It’s been going on for about 3-5 months now.


[Re-Titled by Moderator]


iPhone 15 Pro Max, iOS 18

Posted on Feb 2, 2025 6:21 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2025 10:11 AM

Hey there,


Let's go a little deeper to figure out what's causing the issue.


1. Check If Your Number Is Set for iMessage:


Go to Settings > Messages > Send & Receive and make sure:


Your phone number is listed and checked under "You Can Receive iMessages To and Reply From."

if it's not there, tap Use Your Apple ID for iMessage and sign in.


2. Check for Carrier Issues:


If only verification codes (2FA

messages) aren't coming through, your carrier might be blocking them.


Contact your carrier and ask if there's a block or issue with receiving shortcode

SMS (many 2FA messages come from shortcodes).


Try inserting your SIM card into another phone to see if messages arrive there.


3. Turn Off & Reactivate iMessage:


  • Settings > Messages > Turn iMessage

Off.


Restart your phone, Turn iMessage back on and wait for it to activate (it can take a few minutes).


4.Check for Blocked Contacts:


• Go to Settings > Messages > Blocked Contacts and make sure no numbers or services (like Apple) are blocked.


5.Try a Different SIM Card:


If you have access to another SIM card, insert it into your phone and see if messages come through. If they do, your carrier might be the issue.


6.Reset Network Settings:


Sometimes, network issues can block messages from being received. Try this:


  • Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings


Don’t worry your data will not deleted ,only the Bluetooth information and Your Wi-Fi passwords will be erased, but it might fix the problem.


If nothing works Contact Apple for support for further help.



Similar questions

1 reply
Question marked as Top-ranking reply

Feb 3, 2025 10:11 AM in response to mykayla150

Hey there,


Let's go a little deeper to figure out what's causing the issue.


1. Check If Your Number Is Set for iMessage:


Go to Settings > Messages > Send & Receive and make sure:


Your phone number is listed and checked under "You Can Receive iMessages To and Reply From."

if it's not there, tap Use Your Apple ID for iMessage and sign in.


2. Check for Carrier Issues:


If only verification codes (2FA

messages) aren't coming through, your carrier might be blocking them.


Contact your carrier and ask if there's a block or issue with receiving shortcode

SMS (many 2FA messages come from shortcodes).


Try inserting your SIM card into another phone to see if messages arrive there.


3. Turn Off & Reactivate iMessage:


  • Settings > Messages > Turn iMessage

Off.


Restart your phone, Turn iMessage back on and wait for it to activate (it can take a few minutes).


4.Check for Blocked Contacts:


• Go to Settings > Messages > Blocked Contacts and make sure no numbers or services (like Apple) are blocked.


5.Try a Different SIM Card:


If you have access to another SIM card, insert it into your phone and see if messages come through. If they do, your carrier might be the issue.


6.Reset Network Settings:


Sometimes, network issues can block messages from being received. Try this:


  • Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings


Don’t worry your data will not deleted ,only the Bluetooth information and Your Wi-Fi passwords will be erased, but it might fix the problem.


If nothing works Contact Apple for support for further help.



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iMessage not receiving messages on iPhone

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